Business Trunks connect your analog PBX or key system to the public switched telephone network. Instead of paying for a dedicated line to each desk you have a pool of lines available for a fraction of the cost.
Business Trunks are similar to Business Lines except they are typically ground start as opposed to loop start. There are two types of trunks:
- Direct Inward Dial (DID) trunks–carry inbound calls to a direct extension, i.e. your callers can reach your desk directly, without the need for a receptionist or Auto Attendant.
- 2-way trunks–allow inbound calls to a pilot number; all outbound traffic will use these channels as well.
Features
Ideal for the small to medium sized enterprise, with approximately 10 to 100 employees and 4 to 20 lines or trunks. Business Trunks come with the following features:
- An analog, ground start trunk with Touchtone.
- Unlimited 2-way access to the PSTN.
- Hunting.
- Access to Services (411, 611, 711, 911, Operator).
- External Name and Number Delivery (Public Name Display).
Optional Features
- Call Display (available only on outbound or two-way trunks).
- DID numbers.
- Reserved DID numbers for future needs.
Benefits
- One point of contact.
- A “real” person on the end of every call, 24 hours a day, 7 days a week.
- One bill for all your voice services.
- One free White Pages listing for your company.
- 24/7 Customer service.
- Reliable high quality network.
