Hosted PBX

Overview

At last, a phone system you won't outgrow
Are you ready to upgrade your phone system but don't have the resources or the desire to buy, set-up and maintain it? Tired of waiting for the phone company to activate features or paying for costly technical support?

Navigata's Hosted PBX brings a big business phone system to you at a lower Total Cost of Ownership than what you're currently paying, and is easy to manage. Using breakthrough technology over Navigata's state-of-the-art IP network, you can efficiently use one connection for all your communications needs.

Navigata's Hosted PBX brings the power of a converged, full-featured business phone system to businesses who:
  • Don't have the technical resources or want the hassle of managing an on-site phone system.
  • Want to eliminate costly charges for moves, adds, and changes to their phones and features.
  • Want access to the latest technology and the most up-to-date productivity-enhancing features.

Hosted PBX Benefits

  • Easy phone and feature administration to control all your communications features from any web browser.
  • End-to-end secure and reliable phone service over Navigata's managed IP network.
  • Leverage the latest technology with flexible infrastructure that grows with you and feature upgrades done seamlessly for you in the network.

How it Works

Hosted IP PBX service delivers you the power of a PBX over a dedicated IP connection. All you need at your business location are the business phones that operate over your business LAN--and we provide those! Bundle Hosted PBX service with our Ethernet Internet service and save a bundle on your monthly telecom bill.


Hosted PBX diagram

What's Included

For one low monthly fee you'll get:

Features Details
Business Class Handsets
  • Our IP phones are easy to use, include an integrated directory, and feature simple adds, moves, and changes.
Unlimited, Quality Local Calls
  • Connect to our managed voice network for clear, high quality local voice connections.
Web-based Communications Portal
  • Our ComPortal is an easy-to-use interface to control all your phone settings and is accessible from any web browser.
Advanced Phone Features
  • Get all the advanced calling features you'll need to stay in touch and improve productivity including:  Find-me-follow-me, Simultaneous Ring, and Music on Hold.
Free Office-to-Office Calling
  • Improve productivity and save money with four-digit dialing and free calling between offices.
Turnkey Installation, Training and Support
  • A complete business-class phone system supported by our knowledgeable support staff.
IP Relay
  • A relay service for deaf and hard-of-hearing individuals to place and receive text-based relay calls.  Click here for more info.

Packaging & Pricing

Hosted PBX packages include:

  • A minimum of five business-class, IP phones
  • Unlimited local calling
  • All the advanced calling features you need to improve productivity
  • Web-based Communications Portal for feature activation and call management

Choose from the following business-class handsets:

 Aastra 6731i IP phone  Aastra 6757i IP Phone  Aastra 6739i IP Phone
 6731i
 6757i  6739i
Included  + $5/month
 + $10/month

All Hosted PBX packages include the following standard advanced calling features:

Company-wide Features
Individual Station Features
Web-based Administration Station-to-station Intercom Dialing
Auto Attendant Do Not Disturb
Automated Call Distribution (ACD) Message Waiting Lamp
Shared Line Appearance Attendant Console (line state monitoring)
Outgoing Call Blocking Call park/Retrieve
Mandatory Account Codes Directed Call Pick-up
Selective Call Rejection Short Codes (group and personal)
Anonymous Call Rejection Account Codes (mandatory and optional)
Screening List Editing Internal/external Caller ID presentation
Toll Restriction Distinctive Ringing for internal/external calls
Find-me-follow-me Call Forwarding (unconditional, busy, selective, fixed)
Business Group Dialing Plan Call Rejection (anonymous or selective)
Special Intercept Announcements Automatic Recall (AR) and callback (AC)
Multiple Appearance Directory Number (MADN) Call Waiting (with or without caller ID)
Multi-line Hunt Groups Caller ID / Calling Name (delivery and blocking)
Music on Hold Simultaneous Ring
Click-to-call (with desktop assistant) SIP Call Forking
Remote Worker Support Find-me-follow-me (configurable via web portal)
 

Optional Features

Auto Attendant–Ensures effective call handling and projects a professional image.  Adjust your message to callers by time-of-day, or enable during closed hours only.

Unified Communications–Increase employee productivity by routing office and mobile phone voice mails to one mailbox.  You can view and save voice mail online through a web browser and get voicemail-to-email or fax-to-email.

Availability

Navigata's Hosted PBX is currently available in Vancouver and coming soon to North Vancouver, Kamloops, Kelowna, Prince George, Victoria, Calgary and Edmonton.
See our coverage areas.

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