Voice PRI

High-capacity digital voice connectivity for busy offices
Do you have a traditional, TDM PBX and want to use next-generation voice features? Not ready for migration to an IP voice service?  Voice PRI service can offer your business many advantages over regular business lines by providing a digital two-way voice connection for your incoming and outgoing local and long distance calls.

Voice PRI service is ideal for businesses who:
  • Have 10 or more employees.
  • Want a direct inward dial number for every staff member.
  • Need more affordable access to advanced digital features such as dynamic call routing and computer-telephony integration.
  • Aren't ready to migrate to Voice Over IP (VoIP)

Voice PRI Benefits

  • Greater flexibility to adjust trunks handling inbound and outbound calls if you're overwhelmed by business demands or seasonal fluctuations.
  • Better customer service by assigning a Direct number (DID) to each employee to improve customer accessibility.
  • Reduced costs and get faster call connection, and enhanced routing to support more users, with fewer trunks, and less hardware.
  • Improved productivity - Screen calls or facilitate computer-telephony integration by routing calls on incoming caller ID.

How it Works


Voice PRI diagram

What's Included

Features Details
One Digital Access Trunk with ISDN Signalling
  • The digital access trunk gives you 23 voice channels and one D-channel for signaling.
Two-way Connectivity to the PSTN
  • Unlimited two-way connectivity for each voice channel.
Access to Services (411, 611, 711, 911)
  • Access to traditional 911, 711 and operator services.
Caller Name and Number identification
  • Caller name and number identification are a great solution to screen calls or facilitate computer-telephony integration.
10 Direct Inward Dial (DID) Numbers
  • DID numbers help you direct calls more efficiently and improve customer service.

Packaging & Pricing

Pricing varies by location. Click on get a quote to get detailed pricing in your area.

Optional Features

Features Details
DID Numbers
 Give each employee their own direct-dial number.
Reserved DID Numbers Is your company growing?  Why not keep some numbers in reserve.
Inward Numbers
 Add an individual phone number to your PBX configuration.
Virtual Phone Numbers
 Get a local number in one of over 200 cities across Canada and the USA.
Release Line Trunking
 Allow a B-channel to be released during a call transfer from one location to another on the PRI without tying up two trunks.
Back-up D-Channel
 Use this as a safeguard in case of primary D-channel failure.

Want to get more out of your traditional PBX system?

Add on Navigata's advanced feature package and you'll get:

Features Details
Web-based Communications Portal
 Tired of waiting hours or days just to add or change a feature on your line?  Our web portal lets you do feature activation, and management at the click of a button.
Find-me-follow-me
 Never miss an important call with this advanced call forwarding feature that tries all your listed numbers to deliver a call.
Simultaneous Ring
 Have incoming calls ring to more than one phone number or extension at the same time.
+30 more advanced call features.

Click on the network map to locate serving areas.

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