Welcome to NEXT Support. We hope you'll find all the tools you need to set up and operate your new communications service.
To get additional help please contact our customer support team at:
*IP Message Relay access is available on NEXT for deaf or hard-of-hearing individuals. Please click here for more details.
CommPortal is your personal web portal into your phone settings. It allows you to view recent calls, view and listen to voicemail, set up your contacts and change your phone features and settings.
To access CommPortal please click on the link below. Then enter your phone number and unique password assigned by Navigata or your administrator.
CommPortal Link - https://portal.navigata.net
Javascript must be enabled on your browser.
If you are the administrator for your business or business group, and wish to make changes to phones in your phone system, please login to the Admin Portal below:
Admin Portal - https://portal.navigata.net/bg
NEXT Administrator Guide - all you need to know to manage your NEXT phone system.
Quick Reference Guides
Next QuickStart Guide - The first five things you need to get started.
Standard Phone QuickReference Guide (6731i) - An overview of the most commonly used features.
Premium Phone Quick Reference Guide (6757i) - An overview of the most commonly used features.
Ultimate Phone Quick Reference Guide (6739i) - An overview of the most commonly used features.
User Guides
NEXT Complete Features and CommPortal Guide
Boardroom Phone User Guide
Easy Attendant User Guide
Premium Attendant User Guide
Other Resources
Standard Phone Label Template - Print labels for the programmable keys of your NEXT Standard phone.